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Your satisfaction is our top priority. We encourage you to reach out with any questions, concerns, or feedback, as our dedicated team is always eager to assist you. Whether you need help with product inquiries or simply want to share your experience with us, we're just a message away.
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Compliance & Disclaimers
Due to Australia’s strict regulatory standards surrounding active dermatological ingredients such as Tretinoin, Isotretinoin, and Benzoyl Peroxide, we are limited in the quantity of product we can legally store or distribute on-site at any given time. These frameworks are in place to ensure product safety, quality assurance, and compliance — but they can occasionally impact availability during periods of high demand.
To manage this responsibly and maintain consistent access for our customers, Acne Labs has developed a streamlined, compliant distribution network. This includes working closely with our approved overseas partners and maintaining in-transit inventory to ensure orders are fulfilled as efficiently as possible while meeting all regulatory requirements.
Our highest priority is ensuring that safe, effective, and dermatologist-approved skincare remains available to those who rely on it. We’re committed to transparency, responsibility, and continuous supply, so you can trust Acne Labs to deliver the clear-skin solutions you depend on — ethically, legally, and with care.
⚖️ Important Product & Usage Disclaimer — Acne Labs
Regulatory Status: ⚠️
Some Acne Labs products contain active dermatological ingredients (such as Tretinoin, Isotretinoin, or Clindamycin) that may not be registered with or approved by the TGA (Therapeutic Goods Administration) for over-the-counter sale in Australia. These items are supplied strictly for research, educational, or cosmetic use where applicable, and are not intended for human consumption without medical supervision.
No Medical Claims: 🚫
Acne Labs products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a qualified healthcare or dermatology professional before beginning any skincare or treatment routine.
Individual Results May Vary: 💬
Skin type, condition, and response vary by person. Results are not guaranteed and depend on individual factors, including use, frequency, and adherence to proper skincare practices.
Not a Substitute for Professional Advice: 👩⚕️
All information provided by Acne Labs — through packaging, website, or communication — is for educational and informational purposes only. It should not replace professional medical or dermatological guidance.
Product Packaging & Supply Chain: 📦
Due to regulatory limitations and high global demand, some orders may be fulfilled through approved international partners or in-transit stock. All products undergo strict quality control to ensure authenticity, safety, and consistency.
Use at Your Own Risk: ⚠️
By purchasing from Acne Labs, you acknowledge full responsibility for your use of the product and agree to hold Acne Labs harmless from any claims, liabilities, or adverse effects that may arise from misuse or non-compliance with product guidelines.